Terms & Conditions

Last updated: October 13, 2026

1. General Terms

General Terms

These rules form the backbone of your relationship with Lizaro. By using our services you agree to comply with the conditions set out here. Lizaro operates under a Costa Rica license and began operations in 2025. We serve an audience of sports bettors crossing into casino play, so our terms are written to bridge betting and casino concepts clearly and practically.

Eligibility: You must be at least 18 years old and comply with any local gambling laws that apply where you live. Lizaro reserves the right to restrict access from jurisdictions where participation would breach local regulations. Accounts may be refused or restricted where identity or eligibility cannot be verified.

Account use: All activity on your account is your responsibility. You may not open multiple accounts unless expressly allowed. Fraudulent behaviour, collusion, use of bots, or any attempt to manipulate outcomes will result in account suspension, forfeiture of funds, and possible legal action. We monitor for suspicious patterns and act promptly to protect players and the integrity of games.

Changes and interpretation: We may update these rules from time to time. Significant changes will be communicated through account messages or other in-platform notices. If any provision is found unenforceable, the remainder remains valid. Our decisions on rules interpretation and dispute resolution are final subject to applicable law.

2. Eligibility

Account & KYC

To register with Lizaro you must provide accurate personal information and maintain it while your account is active. We use Know Your Customer (KYC) checks to verify identity, age, and payment ownership. Typical documents include government ID, proof of address, and a payment method verification. Delays or refusals to provide requested documents can lead to account restrictions or closure.

KYC checks are routine for funding, withdrawing, and high-value activity. Verification protects you and the platform against money laundering and fraud. During review, access to some account features may be limited. We may place temporary holds on deposits or withdrawals pending identity verification. These measures are standard and designed to speed later transactions once completed.

Account security is essential. Keep login credentials private, enable any available two-factor authentication, and notify support immediately if you suspect unauthorized access. You are responsible for all activity originating from your credentials unless we determine compromise and step in to secure the account. We will cooperate with competent authorities if required by applicable law.

Account closure and dormant accounts: You can close your account by contacting support. We may close accounts for breaches, inactivity, or verification failures. Withdrawable balances will be processed according to the withdrawal rules before final closure. Dormant accounts may incur administrative steps before funds are released; we will notify you of any actions required.

3. Account Security

Bonuses

Lizaro offers structured promotions tailored to players bridging sports betting and casino play. The welcome package is generous: 350% up to £16,000 plus 350 Free Spins, subject to a wagering requirement of x35. Additional promotional options include 100% up to £3,000 plus 50 Free Spins, and 50% up to £5,000 plus 50 Free Spins. All bonuses are provided in the project currency, £.

Eligibility and claiming: Bonuses require a minimum deposit of £10 unless otherwise stated. Only one welcome bonus may be claimed per player, household, or device. Where promotions are time-limited or targeted, the terms that accompany each offer govern eligibility and claim mechanics. Any attempt to obtain multiple welcomes through deception will result in forfeit.

Wagering and game contributions: Each bonus carries a wagering requirement, typically expressed as x35 for the welcome package. Different games contribute differently toward wagering. Slots and many instant-play games usually contribute most; table games and certain live dealer rounds may contribute less or be excluded. Bonus terms must be consulted before playing to understand contributions and eligible titles among our 12,000+ games library.

Expiration and cancellations: Bonuses and free spins expire if not used within the stated period. Lizaro reserves the right to cancel or claw back any bonus-credited funds obtained through abuse, error, or breach of promotional rules. Withdrawal of bonus-related funds requires fulfilment of wagering conditions and compliance with account verification rules.

4. Responsible Gaming

Deposits & Withdrawals

Basics: The minimum deposit at Lizaro is £10. Supported payment methods include Visa, Mastercard, Skrill, Neteller, MiFinity, Revolut, Paysafecard, Bank Transfer, Bitcoin, Ethereum, Litecoin, and USDT. You should use a payment method in your own name where possible; third-party funding is restricted to prevent fraud and money laundering.

Withdrawal rules: The minimum withdrawal amount is £10. Withdrawals are processed within up to 3 business days; bank transfers may take between 3 and 7 days to reach your account after processing. We prioritize security: withdrawals may be paused pending KYC completion or review of suspicious activity. The processing window begins after verification and any bonus-wagering conditions have been met.

Fees and limits: Lizaro aims to keep fees transparent. In most cases we do not charge fees for deposits or withdrawals, but third-party providers or intermediary banks may apply charges. Daily, weekly, or monthly withdrawal limits may apply for specific promotions or account tiers; these will be disclosed where relevant. If a payment method is unavailable in your jurisdiction, choose an alternative supported option.

Chargebacks and disputed transactions: Chargebacks or reversals may result in immediate account suspension and investigation. If a chargeback is found to be unjustified, the player may be liable for losses and legal costs. Always contact support first to resolve payment queries before initiating disputes with your payment provider.

5. Bonus Terms

Responsible Gaming

Lizaro promotes safer play and provides tools to help you control time and spend. You can set deposit limits, session reminders, and loss limits through your account controls. Self-exclusion and account cooling-off options are available if you need a break. These measures help sports bettors transitioning into casino play maintain control and enjoy sustainable entertainment.

Behavioural monitoring: We use behavioural signals to identify problematic play patterns and intervene when appropriate. Interventions may include reaching out to offer support, suggesting limits, or temporarily restricting features. If we detect signs of risky behaviour we will take proportionate action to protect the player, up to and including account suspension.

Third-party support and tools: While we provide in-platform controls, we also recommend seeking professional advice if gambling causes harm. We can direct you to recognised support resources and offer guidance on how to access independent help. Our priority is player health and long-term enjoyment.

Financial safeguards: If you feel your betting or gaming behaviour is affecting your finances, set strict deposit and loss limits immediately. You can request transaction histories and take advantage of time-outs or self-exclusion. Repeated breaches of safe-play conditions may lead to account restrictions designed to protect you and the wider community.